Privacy Policy

At Ondou Studio, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://ondoustudio.com) or use our services. Please read this policy carefully. By accessing or using our website, you agree to this Privacy Policy.

1. Who we are

Our website address is: https://ondoustudio.com. Ondou Studio operates this site to provide e-commerce services and share information with our visitors and customers.

2. Information We Collect
2.1 Personal Data

When you interact with our website, we may collect the following types of personal information:

  • Payment details (processed securely by our payment gateways)
  • Name
  • Email address
  • Phone number (if provided)
  • Billing and shipping address

2.2 Automatically Collected Data

When you visit our website, we may collect certain information automatically:

  • IP address
  • Browser type and version
  • Device type (e.g., mobile, desktop)
  • Time and date of your visit
  • Pages you viewed and interactions on the site

3. Cookies

We use cookies to improve your experience on our website. Cookies are small files stored on your device.

3.1 Types of Cookies We Use
  • Essential Cookies: Necessary for the website to function, such as remembering login details.
  • Performance Cookies: Track site usage to improve functionality.
  • Preference Cookies: Store your settings like language and region.
  • Advertising Cookies: Help us display relevant ads to you.

You can manage or disable cookies in your browser settings.

4. Embedded Content from Other Websites

Articles or pages on this website may include embedded content, such as videos or images. Embedded content behaves as though you visited the original website. These external websites may:

  • Collect data about you
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with the content

We recommend reviewing the privacy policies of third-party sites for more details.

5. How We Use Your Data

We may use the data collected for the following purposes:

  • To process orders and payments
  • To deliver your purchases and provide customer support
  • To improve our website and services
  • To detect and prevent fraud or abuse
  • To send you promotional offers (with your consent)
  • To comply with legal obligations

6. Who We Share Your Data With

We only share your personal information with trusted third parties as necessary:

  • Payment Gateways: Securely process your payments (e.g., PayPal, Stripe).
  • Shipping Providers: Fulfill and deliver your orders.
  • Spam Detection Services: Visitor comments may be checked through automated systems.

We do not sell or rent your personal information to third parties.

7. How Long We Retain Your Data

Orders: Order details are retained as required for legal and tax purposes.

8. Your Rights Over Your Data

You have the following rights regarding your personal data:

  • Access and Portability: Request an exported file of the personal data we hold about you.
  • Correction: Update or amend inaccurate or incomplete information.
  • Erasure: Request the deletion of your personal data, except for data we are required to keep for legal or administrative purposes.
  • Objection: Object to the processing of your data for certain purposes (e.g., marketing).

To exercise any of these rights, contact us at studioondou@gmail.com.

9. How We Protect Your Data

We implement security measures to protect your data, such as:

  • Encryption of sensitive information during transmission (e.g., SSL).
  • Regular security audits and updates to the website.
  • Limited access to personal data, only granted to authorized personnel.

However, no transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Where Your Data Is Sent

Visitor data may be checked through automated spam detection services, such as Akismet, to ensure website safety and security.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. We encourage you to review this page periodically for the latest updates.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

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